New Zealanders and others worldwide are raising concerns over Meta’s reliance on automated moderation systems, which they say are wrongly suspending legitimate Instagram and Facebook accounts and harming livelihoods.
Critics argue the company’s AI enforcement tools are overly aggressive, leading to false accusations and wrongful bans, while appeals processes are slow and unresponsive.
Experts warn that Meta’s increasing dependence on AI moderation risks silencing ordinary users, highlighting the challenge of balancing effective content policing with the protection of legitimate voices online.
Image credit: Solen Fayissa
Dont use Meta products! Problem solved!