A man experiencing heart attack symptoms died after his wife drove him to the hospital following a nearly hour-long wait for an ambulance that never arrived.
Despite two 111 emergency calls, no ambulance had been dispatched, leading the wife to take matters into her own hands.
Tragically, the man suffered a cardiac arrest just three minutes from the hospital and could not be revived by emergency staff.
The Office of the Health and Disability Commissioner (HDC) investigated the incident and found St. John and a call handler in breach of the Code of Health and Disability Services Consumers’ Rights for not providing timely care.
The HDC found several failures in the ambulance dispatch process, including the call handler’s decision not to re-triage the case during the second 111 call and a delay in using critical dispatch tools.
The investigation highlighted St. John’s failure to conduct a welfare check or advise the woman to wait for the ambulance, leading to a breach of the man’s rights.
St. John accepted the findings, apologised to the family, and committed to improving its systems, including providing additional training to staff and updating dispatching protocols.
Yeah, sorry really cuts it eh?
So sorry for the family and the man who died. The staff are but only human and not saints they feel they are. An utter shit show which should begin sacking those responsible and a kick up the arse for the staff who are left.
This is so incredibly sad to read.
My sincere condolences to the family.
There is nothing worse than awaiting the help from St John expertise with a patient in dire need of help.
We need to ensure these services are sufficiently funded and appropriately staffed. They are an integral part of our Health system and our Govt absolutely need to ensure St John are able to work efficiency.
It was St. John staff who provided the palliative care for my amazing Dad (in the aged care Hospital Level facility) as he was passing away….I will never forget their kindness and will be forever eternally grateful!
Don’t use St Johns they are unreliable drive them to the hospital your self,what a third world country we have turned into.
A few months back I had major pain in my abdomen and chest. I put up with it until it became really unbearable at which point an ambulance was called. It took over an hour for it to arrive. We had actually gotten to the point where my wife was going to drive me to the nearest hospital.
When they arrived the crew were nice but told me honestly they were really stretched and were having a hard time keeping up. I was told by them to go to the nearest hospital, so I did and then waited another five hours for treatment.
The problem is not the ambulance people, its not the hospital staff either (they were great when they finally got to me), its the LACK OF FUNDING which is the responsibility of POLITICAL PARTY’S IN GOVERNMENT RIGHT NOW and I’ll add people who keep voting for the same useless party’s, over and over again.
Mate, you are right, but just to add: the government, the health srevices, even the police are CORPORATIONS which follow stakeholder directives.
Cudos to the well-meaning professionals in those fields, but they will also wake up. New Zealand has been hijacked by the international vampire squid
https://www.rollingstone.com/politics/politics-news/the-great-american-bubble-machine-195229/
(from 2010 but the Cabal is the same)
Was this person coded with a green sheet (DNR) on the St. John Ambulance computer screen???
OR- a ‘Not to be Helped’ due to being profiled with low ‘Social Credit’ or not an endorser of the WEF / WHO / NWO where the goal is to kill off the elderly as they are now considered to be ‘Useless Eaters’ in retirement?
Targeted Individuals are routinely deflected from medical care and needs, or outright denied the same in various parts of the world now.
Perhaps also being a former DHB employee who saw first-hand the corruptions within, who knew too much, and was targeted with denial of health services after filing legal cases against the DHB?
Canada and parts of Western Europe are perfect examples of forced euthanasia of the disabled, autistic, and otherwise those in failing health. One woman in Canada suffered from the Covid Vax, and the Canadian Government under Trudeau (Fidel Castro ll ) have since been trying to euthanise her!
https://www.infowars.com/posts/young-healthy-women-being-euthanized-in-the-netherlands-should-be-a-warning-for-canada
https://www.infowars.com/posts/paralyzed-then-drowned-veteran-exposes-the-terrifying-method-used-to-euthanize-people-in-canada
https://www.infowars.com/posts/uk-rejects-payment-to-covid-jab-victims-for-not-being-disabled-enough-report
https://www.naturalnews.com/Search.asp?query=euthanasia
But then again…what is answering the phones at St. John’s and other ambulance services worldwide?
Those who have dyed hair? Shrapnel piercing the ears, nose, belly-button, FemiNazi / Wiccan tattoos, and are LGBTXYZ-types and a grouping of Karens who will delay ambulatory services if they come across a coded screen???
There are many St. John Ambulance crews who are professional, but after nearly losing my wife from blood loss where they delayed getting started to the hospital, and questioning her on another occasion after locking me out of the vehicle, asking if she was being abused by her husband, and then demanding that she consent to pain medication via an IV, that is when we stopped donating to St. John.
We will NEVER call for an ambulance again!
We also note the types of people (Board Members with conflicts of interest, etc) that administer and run the service are in some cases Masonic, extended family members of the PTB, ‘Pillars of the Community’, and who endorse / enforce Political Correctness in their roles.
Do not rely on an ambulance arriving to help you…or in the Healthline assisting you with choices.
Either drive yourself to the hospital, call a taxi, or have a neighbour drive you to the A&E / Emergency Room.
If needed, buy a defib machine, a tank of oxygen, a blood O2 / heart monitor detector that clips onto your finger, and a BP monitor. These can be had for around NZ$480 and kept in the home.
A good expanded First Aid Kit from the NZ Red Cross (NZ$120???) and meds from previous stockpiling also helps.
After all, this is what you will need in the event of a war, civil unrest or a natural disaster.
Go and stand in front of the mirror, and see the person who is coming to help you!
“There are many St. John Ambulance crews who are professional,”, too right!
And if they follow their humanity and oath, they will see that the ‘unprofessional’ subjects will be investigated.