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Privacy Commissioner blasts Health NZ over major patient data breach

Manage My Health brech
Image – managemyhealth.co.nz.

Health New Zealand and privately owned patient portal Manage My Health have been accused of failing to adequately protect sensitive patient information after a major cyber attack exposed the medical records of nearly 100,000 New Zealanders.

Privacy Commissioner Michael Webster found both organisations breached the Privacy Act by failing to maintain sufficient security safeguards, describing the incident as one of the country’s most serious cybersecurity breaches.

The breach, which occurred in December last year, disproportionately impacted Northland patients due to a unique arrangement that transferred hospital discharge information into the Manage My Health system. Webster said both organisations had “failed in their responsibilities” and confirmed compliance notices would be issued requiring further security improvements.

Independent reviews by Deloitte and CyberCX also uncovered widespread cybersecurity weaknesses, with Deloitte warning the health sector’s digital security arrangements were “inconsistent and insufficient” and overly reliant on third-party systems. CyberCX found Manage My Health had significant control failings and was unprepared for an attack of this scale.

Health NZ admitted patients had been let down and apologised for the distress caused, while confirming it had halted the transfer of Northland hospital discharge information into the portal system.

Manage My Health also apologised, saying the attack involved compromised credentials and exploitation of a specific vulnerability. The company said it had since introduced mandatory multi-factor authentication, enhanced monitoring systems, and stronger security controls.

A separate Ministry of Health review described the incident as one of the most serious cyber events experienced in New Zealand, saying the breach resulted from multiple weaknesses rather than a single failure and outlining major reforms aimed at restoring public confidence in the security of health data.

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8 COMMENTS

  1. NZ government are relying on subscriptions to private companies in this cyber space. Internet ID will be the same. A corporate with your most sensitive data. What could go wrong.

  2. No doubt the data was probably sold to both health & life insurance companies, in addition to foreign governments and their FUSION Centres plus the databases of the intelligence services.
    No doubt there is a Zionist element to the theft…after all, the IDF Unit 8200 has been responsible for many breaches, including the right to human life that they use Palantir for targeting persons who are unverified as so-called ‘terrorists.
    Once the J3w$ and their Shabbos-Goy Zionists have completely destroyed Gaza, and there are no more Palestinians living there, if the Israelis think that they are going to move in and re-develop the Gaza Strip into a Mediterranean Resort, then maybe we’ll see Gaza hit with a nuke or two, leaving the land UNINHABITABLE for the J3w$!
    https://www.youtube.com/watch?v=c5T5CF1jhTg
    If the Palestinians were not entitled to live on their own land, then neither are the J3w$ that stole the same!
    Where will the J3w$ go after they are run out of Palestine proper?
    Well, here’s an example of where they will go, how they will acquire properties, and then cause problems for the local Goyim & Gentile populations-
    https://www.youtube.com/watch?v=cubO0lhOMcs&t=1s
    https://citizenwatchreport.com/tyler-oliveira-got-banned-from-entering-israel-and-was-deported-back-to-america/
    https://www.youtube.com/watch?v=KxxV1RXXr08
    https://www.youtube.com/watch?v=y4ujk5ypfrA
    Meanwhile, we have Goyin and Gentiles, many of the Disabled Veterans, living in tents, cars, and formerly-abandoned caravans while city and county officials and their J3wi$h officials continue with the quiet Genocide and Holodomor on those disenfranchised populations!
    The Sheriff and County Officials of Glades County, and other Counties that surround Lake Okeechobee should be ashamed for selling out to this invasion which will now see the quiet removal of Florida Natives and Gladespeople from their culture going back generations!
    Removal and denial of these cultural aspects of the Swampers, much like in the Ukraine against the Russian Orthodox Christians there, will be perpetrated on the local populations. THAT is baked in to the definition of Genocide!
    From Wikipedia-
    Genocide is the partial or total destruction of a human group, committed intentionally. The popular view conceives of genocide as the large-scale killing of individuals, but in the scholarly and legal fields, genocide occurs when the group itself is targeted. Acts of genocide include killing as well as non-lethal acts such as preventing reproduction among the group, the forcible transfer of children to another group, and cultural genocide.
    This is also enabled by the J3wi$h Bankster Investors (Money talks..) versus the generation of Floridians who have lived in the State for 200+ years (Bullshit walks) who have been overtaxed, are suffering hyper-inflation, unaffordable medical care, and various biologocal poisons (ie Covid vaccines, poisonous non-Kosher foods, EMF exposure, DEW targeting, etc.).
    Things may pop-off at any moment…
    https://rumble.com/v4b2hsl-the-bankers-are-the-problem.-les-visible.-patrick-lewis-narrates..html
    https://www.youtube.com/watch?v=kNv9ipjU5Pw
    But…I digress…
    https://www.bitchute.com/video/F78Fl94fB1oY
    https://altcensored.com/watch?v=5pfnyn7tPGU
    Remember- who and what controls the …media…Hellywood,…and their religious affiliations!
    https://altcensored.com/watch?v=vkADY0kcBIs

  3. Huh! Well I never…

    Government morons collecting private data and then it all turns to complete shit.

    What a surprise. Not.

  4. Genuinely detest Manage My Health. Have had no end of problems with their portal, so this comes as absolutely no surprise, whatsoever. People should have the right to “opt out” of these, to my mind, useless and insecure systems, returning to traditional medicine where your doctor gets off his or her arse and calls you to discuss any medical results and treatments.

    • You did have the right to. I told my doctors I was not happy giving my health information to a third party. They might not like it that they have to deal with me the old fashioned way, but I don’t give a rats r’s.

  5. Manage My Health website is a crock since the cyber attack.
    Try logging in, two stage security (used to be one) and a very short time to load the number code, my Xtra may be the reason with all their security as well… ‘session expired’.
    I have engaged thoroughly with MMH, managed to skip the silly Ai hurdle and ended up emailing a named Indian in India (shock horror) who was the troubleshooter allotted to me.
    Endless emails, all it needs is to push the time out to 30-40 minutes. He would bring it up with the team…
    The GP staff (not GP) tell me lots of people have had trouble accessing their data.
    I don’t bother trying to access MMH anymore.

  6. The privacy commissioner, a NZ company employee (NZ Government), blasts another NZ company division (let’s face it, its only a stern word); because that division through incompetence has bought the company into disrepute and caused a question of confidence (in the government).

    Let’s face it folks, nothing will come from any measure to correct this failure; because your data is in the hands of a privately owned and patented organization. This will be the case for ALL government portals.

    Reject ALL electronic interface as long as you can.

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