Allegations have emerged about the workplace culture at Victim Support, with current and former employees claiming bullying, poor leadership and an environment where staff feel unable to raise concerns safely.
According to a report in state-funded media, several former workers said they resigned after experiencing stress, anxiety and what they described as an increasingly toxic culture, while some also alleged the use of confidentiality agreements discouraged open discussion.
Independent victims’ advocates echoed concerns, questioning whether the organisation’s government contract should face greater competition.
Victim Support chief executive James McCulloch rejected claims that the allegations reflect the organisation today, saying extensive reforms since an independent 2022 review have overhauled leadership, strengthened staff wellbeing, improved governance and delivered a more victim-focused service. He cited higher client satisfaction, lower staff turnover and a 2024 culture review showing significant progress. The Ministry of Justice confirmed it is assessing the latest concerns, while the Chief Victims Advisor described reports of an unsafe workplace and the existence of non-disclosure agreements as deeply troubling.
