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Commerce Commission targets card payment fees

The Commerce Commission has released a draft decision aimed at reducing the fees businesses pay to accept Mastercard and Visa payments, which are often...

Fake retail sites on the rise

Scammers are increasingly targeting New Zealand shoppers with counterfeit websites posing as reputable retailers like Pandora, Zara, and H&M, according to Avast Malware, which...

‘Disappointing’: Foodstuffs remove online price sort option

Consumer NZ has criticised New World and Pak'nSave for quietly removing the ability to sort items by price on their websites, a feature still...

The Warehouse Group reports $60m loss

The Warehouse Group, which includes brands such as The Warehouse, Noel Leeming, and Warehouse Stationery, has reported a significant financial loss following one of...

Retail sector facing unprecedented challenges as consumer confidence declines

The Westpac McDermott Miller Confidence survey reveals a significant drop in consumer confidence, falling 11 points to 82.2 in June, erasing the past six...

Laybuy appoints receivers amid ongoing financial struggles

Buy-now-pay-later provider Laybuy has announced the appointment of receivers, marking the end of its long battle to achieve profitability. Founder Gary Rohloff told state media...

New website showcases ‘woke’ companies

A new website WokeUp.nz has just been launched by Family First NZ. The website documents wokeness in New Zealand-based businesses so that Kiwi consumers can...

Flybuys to shut down after nearly three decades

After a run of nearly 30 years, Flybuys, one of New Zealand's most popular loyalty programs, is set to close by the end of...

NZ retail landscape faces shifts as Smith & Caughey’s closes and The Warehouse realigns strategy

NZ's retail sector is undergoing significant changes as Smith & Caughey's, a 144-year-old retail icon, announced plans to shut down, impacting around 250 jobs...

World Consumer Rights Day – Know your rights

Today marks World Consumer Rights Day, and the Consumer Protection team at the Ministry of Business, Innovation and Employment wants to remind New Zealanders...

Woolworths’ loyalty programme collects license plates, videos, audios, and IP addresses from members – media

Privacy concerns have been raised relating to the Woolworths' 'Everyday Rewards' loyalty card programme. The programme's terms and conditions, under a privacy policy link, allow...

Countdown’s dodgy ‘fresh-baked artisan bread’

A Countdown shopper discovers the artisan-style bread 'marketed as fresh and sold for $8', is actually baked in Australia, frozen, and then shipped to...

Pak’nSave mince pack causes controversy

A reddit user purchased three packs of mince from the supermarket giant, and claimed they were each short 60g. User handofthesly explained: 'I purchased three packs...

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