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Kmart recalls gel packs over toxic chemical risk

Kmart New Zealand has issued a nationwide recall of Anko Small Gel Pak and Anko Large Gel Pak products after it was discovered they...

Amazon free shipping to New Zealand

How to get free Amazon shipping to New Zealand. Amazon offers free international shipping to New Zealand on eligible items when your order total reaches...

Pair arrested after allegedly pushing three trolleys of stolen goods out of Kmart

Two people will spend Christmas facing criminal charges after allegedly loading three shopping trolleys with goods and leaving a Kmart store in Botany without...

IKEA overwhelmed by opening demand

IKEA New Zealand has temporarily shut its customer support centre for the rest of the week as it struggles to cope with overwhelming demand...

The TV Shop convicted over fake reviews and misleading consumer claims

The company behind The TV Shop has been convicted in the Auckland District Court for multiple breaches of the Fair Trading Act after staff...

Trade Me takes $138m marketplace write-down as sales and growth slow

Trade Me has recorded a $138 million write-down on the value of its core marketplace business, reflecting ongoing declines in revenue and subdued growth...

Concerns raised over proposal to shift food labelling to QR codes

A proposal by the Ministry for Primary Industries (MPI) to trial QR code–based food labelling has drawn criticism from consumer advocates, who warn it...

IKEA officially opens first store in NZ

IKEA’s Auckland store opening drew hundreds of early-morning shoppers and quickly filled its car parks by Thursday afternoon, prompting NZTA to warn that overflow...

Viral video shows Aldi supermarket stocked full of bioengineered “fake food”

A video posted online has sparked widespread discussion after a woman shopping at an Aldi supermarket in the U.S. claimed that “almost everything” on...

NZSale shuts down NZ operations

Online retailer NZSale has closed its New Zealand operations as of Sunday, ending all local trading and stopping change-of-mind returns, though the company will...

Common dry-cleaning chemical linked to spike in liver disease across U.S.

A new University of Southern California (USC) study has found that tetrachloroethylene (PCE), a chemical widely used in dry cleaning, adhesives, spot cleaners, and...

Asbestos-contaminated ‘Magic Sand’ triggers major recall at Kmart and schools

New Zealand’s recall of coloured play sands has expanded after asbestos was found in four Kmart Magic Sand products, including a sandcastle kit and...

Lower Hutt night market stopped due to health and safety issues

The Queensgate Night Market in Lower Hutt shut down after just four weeks, following major crowding, traffic problems and safety concerns during its launch. Vendors...

New independent supermarket opens in Upper Hutt

A new independent supermarket, Plenty Foods, has opened in Upper Hutt’s Brewtown, offering an alternative to the major supermarket chains. Owner Henry Hutcheon, who also...

Foodstuffs South Island begins facial recognition trial in Christchurch supermarkets

Foodstuffs South Island is launching a three-month trial of facial recognition technology at New World St Martins, Pak’nSave Papanui, and Pak’nSave Moorhouse in Christchurch. The...

HelloFresh fined $845,000 for misleading customers

Meal-kit company HelloFresh has been fined $845,000 by the Auckland District Court after pleading guilty to five Fair Trading Act breaches for misleading former...

Harrods allocates £62m to compensate abuse victims

Harrods has set aside £62.3 million to compensate alleged victims of sexual abuse linked to its former owner, Mohamed Al Fayed, who died in...

Mystery buyers to revive Auckland University Bookstore

Mystery new owners with bookselling experience have purchased the failed Auckland University bookstore Ubiq, which went into liquidation in July and closed on August...

Harrods customer data stolen in cyber hack

Luxury U.K. department store Harrods has notified customers of a data breach involving a third-party provider that exposed some online shoppers’ names and contact...

Kmart recalls faulty portable blender over safety risk

A nationwide recall has been issued for Kmart’s ANKO Portable Blender after officials warned it could unexpectedly switch on if the base comes into...

Administrators recommend liquidation as Kitchen Things collapses owing $16.6m

Kitchen Things and its related companies face liquidation after administrators revealed debts of more than $16.6 million owed to 396 creditors, including $9.9m to...

IKEA to open first New Zealand store at Sylvia Park on 4 December

Swedish retail giant IKEA has confirmed its first New Zealand store will officially open on 4 December at Sylvia Park in Auckland, with Prime...

Smiths City enters voluntary administration

All nine Smiths City stores nationwide, along with its online shop, were abruptly closed this morning as the century-old retailer entered voluntary administration amid...

In-store payment surcharges to be banned by 2026

Commerce and Consumer Affairs Minister Scott Simpson has announced that in-store payment surcharges will be banned in New Zealand by May 2026 to eliminate...

Noel Leeming faces criminal charges over allegedly misleading price promise

The Commerce Commission has filed criminal charges against Noel Leeming, alleging the electronics retailer misled consumers with its long-running “Price Promise” campaign. The Commission claims...

Foodstuffs and Gilmours accused of cartel conduct over supplier dealings

The Commerce Commission plans to take Foodstuffs North Island and Gilmours to court over alleged cartel conduct and breaches of the Grocery Industry Competition...

Father accuses Atlanta mall of discrimination after son with cerebral palsy told to leave

A father has accused the management of Cumberland Mall in Atlanta of discrimination after his son, who uses a wheelchair and has cerebral palsy,...

Willis warns supermarkets over misleading prices

Economic Growth Minister Nicola Willis has issued a stern warning to the country's major supermarket chains, demanding they meet their legal obligations under the...

Disposable vapes banned as new law targets youth vaping and retail visibility

New vaping regulations take effect today, banning disposable vapes and restricting how vape products are marketed and displayed in stores, Associate Health Minister Casey...

Foodstuffs’ Facial Recognition Trial clears legal hurdle but concerns raised over privacy and discrimination risks

A report from Privacy Commissioner has found that Foodstuffs North Island's trial of live facial recognition technology (FRT) in selected supermarkets complied with the...

Smith & Caughey’s to close after 145 years in business

Auckland department store Smith & Caughey’s will permanently close its Queen Street and online stores, ending 145 years of operation, with 98 staff facing...

Body Shop NZ closes – 70 to lose jobs after failed sale

Body Shop New Zealand has officially gone into liquidation, resulting in the closure of all 16 stores nationwide and the loss of around 70...

Briscoe Group reports strong sales amid profit squeeze

Briscoe Group has recorded near-record annual sales despite facing significant pressure on profit margins. The retailer, which owns Briscoes Homeware and Rebel Sport, saw revenue...

Pak N Save reviews security incident after alleged extortion attempt

Pak N Save Manukau is conducting a review after a security guard allegedly attempted to extort a customer by falsely accusing her of theft. The...

Bed Bath & Beyond fined $230K for selling unsafe kid’s pyjamas and hot water bottles

Bed Bath & Beyond has been fined $230,000 for breaching the Fair Trading Act by selling non-compliant children's pyjamas and hot water bottles without...

Merry Christmas to the merchants!

We should all do more to celebrate our local merchants. They connect the community through hard work, great risk, tremendous creativity, and service, and yet...

Decline in Christmas retail spending reflects household struggles

Retail spending during Christmas in New Zealand continues to decline, reflecting the challenges households face in the current economic climate, according to Retail NZ...

Commerce Commission targets card payment fees

The Commerce Commission has released a draft decision aimed at reducing the fees businesses pay to accept Mastercard and Visa payments, which are often...

Fake retail sites on the rise

Scammers are increasingly targeting New Zealand shoppers with counterfeit websites posing as reputable retailers like Pandora, Zara, and H&M, according to Avast Malware, which...

‘Disappointing’: Foodstuffs remove online price sort option

Consumer NZ has criticised New World and Pak'nSave for quietly removing the ability to sort items by price on their websites, a feature still...

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